←︎Case Studies

Scaling Personalized Interview Practice with AI

To strengthen candidate experience and improve hiring quality.

ROLE

Lead Designer & Developer

TIMELINE

2 weeks

IMPACT

Post-Amazon proof of concept

Business Goal

At Amazon, roughly 30K employees go through interviewer training every year. I was part of leading the revamp of that program. The goal was to improve interviewer proficiency at scale. Better interviewers create better candidate experiences, which directly affects hiring quality and employer reputation.

Problem Statement

Even after revamping the program, one problem remained. Training happened weeks or months before an interviewer ever sat down with a candidate. By the time the interview came, skills hadn't been practiced recently. We had scale. What we didn't have was training close enough to the actual interview to make a difference.

Solution

After leaving Amazon, I built the solution I wished we'd had. An AI-driven simulation that identifies when an interviewer last practiced, detects upcoming interviews on their calendar, and delivers a tailored, realistic practice scenario just before they need it, with actionable feedback built into the experience itself.